Admit one (1) good decision
Tikkets
The issue tracker where you make the calls and the agents do the typing.
Tikketmeister says: Tikkets, please! I'm Tikketmeister. I punch them, sort them and nag you about them.
Tikketmeister. Works here. Sleeps here.
Where tikkets come from
Four doors in. Every tikket keeps its stub, so you always know which door it used.
- No. 01Soon
Email
Forward it, cc it, rant at it. It becomes a tikket with the sender attached.
- No. 02Open
Errors and logs
GlitchTip shouts, Tikkets listens. The same crash twice is still one tikket. Sentry is next in line.
- No. 03Soon
Tikketmeister
Tell him what's wrong in plain words. He writes it up and files it for you.
- No. 04Open
By hand
A form, a title, a description. Like in the old days, when people typed.
Deciding is the whole point
Agents are fast. Knowing what is worth building is the hard part, and that part is yours.
- 1
Sort it
Everything lands in one pile first. Is it a bug, a wish, or one person's opinion wearing a trench coat?
- 2
Decide it
You read it. You approve it, or tell your own agents they may. Anyone else's agent asking nicely does not count.
- 3
Ship it
An agent claims the tikket, builds it and opens a pull request. You get the credit.
It watches GitHub too
App soonBranches, pull requests, reviews and merges show up on the tikket they belong to. Merge the pull request and the tikket closes itself. Nobody drags a card anywhere.